Business Ombudsman resolved a protruded conflict

- Almaty Region

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The entrepreneur will no longer tolerate the negligence of the national company

The arrival of the Commissioner for the protection of entrepreneurs' rights Bolat Palymbetov in Almaty region became another opportunity to prompt and effective resolution of business problems. The head of LLP "Darkhan and K" Daribek Karabasov - is one of those, who got a personal appointment with the Business Ombudsman. During the meeting with entrepreneurs Bolat Palymbetov assured that no appeal will be left without attention, and he will render every support in the positive resolution of the issues. The Ombudsman kept his word. With his assistance, long-term dispute of the entrepreneur with the national company has been resolved.

The case is connected to the railway line #7 in Taldykorgan, which belongs to the "Darkhan and K". Since this railway line was located next to the other railways of JSC "NC Kazakhstan Temir Zholy", the national company has started to use the road for feeding and cleaning wagon cars. Then Daribek Karabasov sued "KTZH" for illegal possession of another's property. In turn, the national company has filed a counterclaim for invalidation of the contract of sale of land, and property right documents. In May 2012 the Specialized Inter-district Economic Court of Almaty region decided in favor of Karabasov by denying the claim of "KTZH". Board of Appeals of the Regional Court also upheld the decision. But, despite the court decision, a subsidiary of "Kazakhstan Temir Zholy" still continued to use the railway line.

The appeal of Daribek Karabasova on termination of illegal actions was neglected. The businessman even offered to sign contract for supply and cleaning of cars, but the initiative was left without attention. He tried to get an appointment with the chairman of the Board of JSC Askar Mamin, but he couldn’t.

The situation changed only after the intervention of Bolat Palymbetov. After the address of the Ombudsman for the protection of the rights of entrepreneurs to JSC "NC Kazakhstan Temir Zholy", the question has been resolved. Now a branch of the national company and "Darkhan and K" intend to enter into a joint agreement for the supply and cleaning of carriages on the railway line #7.

Daribek Karabasov expressed his appreciation at the meeting on clarification of the provisions of the Council of Entrepreneurs in Taldykorgan. Member of the Council of Entrepreneurs noted the effectiveness of the Institute of the Business Ombudsman.

"During a personal reception Bolat Palymbetov fully listened to me and sent an appeal to the relevant body. I am very pleased that the problem has been resolved. This proves that the institution has been properly established and brings benefits", - said the businessman.